Curriculum Vitae

Resume in PDF format – Download

Education

Univ. of Pennsylvania, Annenberg School for Communication
Ph.D. Communication
Focus: ICT4D, Health Communication
SEP ’ 10 – MAY ‘15
University of California Berkeley, School of Information
Masters. Information Management and Systems (MIMS)
Focus: HCI, ICT4D
SEP ’07 – AUG ‘09
Andhra University, GITAM College of Engineering
B.Tech. Computer Science and Systems Engineering
Focus: Computer Science
SEP ’02 – MAY ‘06

Research

Research Intern
MICROSOFT RESEARCH INDIA
Conducted a qualitative research study employing in-depth interviews to elicit feedback on user experience of a mobile phone based Tuberculosis medication adherence intervention (99DOTs), for low literate populations.
OCT ‘13 – DEC ‘13
Research Intern
MICROSOFT RESEARCH INDIA
Conducted a qualitative research study that employed unstructured interviews and participant observation to elicit attitudes, beliefs and values that inform healthcare decisions amongst pregnant women and their families in rural India.
MAY ‘12 – AUG ‘12
Researcher
IN COLLABORATION WITH UC BERKELEY
Designed an experiment with Kurtis Heimerl (PhD. Candidate, CS, UCB) that employed non-random participant selection and a control group to study the effects of a multiple mice computer interface (Meta Mouse) on children’s learning abilities and collaborative behavior in rural India. Conducted baseline unstructured interviews with teachers, students, school administrators, etc…
JUN ‘10 – AUG ‘10
Graduate Student Researcher
UNIVERSITY OF CALIFORNIA BERKELEY
Conducted needs and usability assessment of a Voice Based Online Community (AvaajOtalo) with Prof. Tapan Parikh. Used qualitative research methods like rapid ethnography to understand the influence of social, cultural and political forces on the usage of Voice Based Online Community in rural India. Elicited needs, discovered behaviors to be supported and features to be added to Avaaj Otalo.
MAY ‘09 – AUG ‘09
Graduate Student Researcher
UNIVERSITY OF CALIFORNIA BERKELEY
Evaluated the usability of mobile phone based learning games (MILLEE) with Prof. John Canny. Elicited personas and scenarios for mobile phone based learning in the daily lives of rural children. Conducted interviews and participant observation to gain insight into social, cultural and political aspects of their learning and play environments.
MAY ‘08 – MAY ‘09

Papers

– Avaaj Otalo – A Case Study of Voice Based Social Media in Rural India (CHI 2010, Awarded Best Paper)
– An Exploratory Study of Unsupervised Mobile Learning in Rural India (CHI 2010, Awarded Hon’ble Mention)
– MILLEE- Social Dynamics of Mobile Phone Use Amongst Children in Rural India (ICA 2011)

Courses

– Needs and Usability Assessment
– User Interface Design and Development
– Information Visualization
– Quantitative Research Methods
– Qualitative Research Methods
– Designing Rural Computing Applications
– New Product Development
– Research & Eval. For Comm. Campaigns

Projects

– WhtWhnWhr – A Visualization of Events in Both Space and Time (SP ‘08)
– aAqua- Visualization of an Online Community of Farmers in Rural India (SP ‘08)
– UCWise – Redesigning an Online Learning System, EECS, UC Berkeley (FL ‘07)
– Lulan – An exercise in redefining a brand (FL ‘08)

Awards

– Summer Research Fellowship by Center for Advanced Study of India, UPenn (2010)
– Berkeley International Office Scholarship (2008)
– School of Information Graduate Fellowship (2007)
– Awarded fellowships by every university (UCB, CMU, TAMU) applied to for MS (2007)

Skills

LANGUAGES

– English
– Kannada
– Tamil
– Hindi
– Telugu

MANAGEMENT

– Agile Software Development Methodology
– Product Management Skills

Technical Skills

USER INTERFACE

– HTML
– CSS
– PHP

PROGRAMMING

– Java
– C
– C++

PLATFORMS

– Windows
– Unix
– Linux

Design Skills

QUALITATIVE

– Interviews
– Focus Groups
– Participant
– Observation
– User Diaries
– Rapid Ethnography
– User Experience Research

QUANTITATIVE

– Usability Testing
– Card Sorting
– Surveys
– Randomized Control Trials

OTHER

– Scenarios
– Personas
– Needs Assessment

Experience

Program Manager Intern
INTEL (CONTRACTOR FROM DIREM MARKETING SERVICES)
Inform design of information and communication technology solutions for e-governance challenges like the MGNREGA program. Manage pilot deployment for these proposed solutions in rural India and write white papers about the same. Liaise with state and central government officials to bring the Govt. of India onboard and obtain their support for implementation of these technology solutions.
FEB ‘10 – MAY ‘10
Technology Research Intern
BASIX
Conducting a needs assessment study with the social performance management team in BASIX. The study’s objective was to inform the design of a technology enabled process that delivers financial services to BASIX customers in rural India. Research methods like document analysis, interviewing and participant observation of employees and customers were employed.
NOV ‘09 – FEB ‘10
Product Management Intern
LITHIUM TECHNOLOGIES
Conducted a user needs assessment for their new product offering, ‘Analytics’. Created visualizations for large data-sets to highlight insightful patterns hidden in the data.
JUN ‘08 – AUG ‘08
Quality Lead
COMPUTER SCIENCE CORPORATION INDIA Pvt. Ltd
Helped senior management gain a better understanding of the reasons for the ineffectiveness of the standard QA methods, practiced across CSC, at their India facility. Suggested changes to the QA processes to suit the cultural context, reducing UAT errors by approx. 20%.
JUN ‘06 – JUN ‘07
Lead Team Member
ONENESS UNIVERSITY
One of the six-member lead-team that managed the Institution in its start-up phase, under the guidance of the founder. Gave public speeches to audiences of thousand plus members at a time. Conducted Self-Help/Development workshops for groups of greater than hundred people. Setup centers in different parts of India to disseminate the philosophy of the Institution.
MAR ‘94 – SEP ‘99

Activities

Member, Graduate Student Council
ANNENBERG SCHOOL FOR COMMUNICATION, UPENN
Elected to represent student interests to the school faculty and administration, provide student feedback regarding matters such as hiring new faculty and curriculum and organize social events for the school community.
SEP ‘10 – SEP ‘11
Student Representative, Academic Affairs Committee
SCHOOL OF INFORMATION, UC BERKELEY
Elected to represent the students in the Academic Affairs Committee. Provide student feedback regarding matters such as hiring new faculty, curriculum, etc.
DEC ‘07 – MAY ‘09
Chairperson, Social Service/Recreation Committee
COMPUTER SCIENCE CORPORATION INDIA Pvt. Ltd
Successfully led a team of employees with decades more of experience in the IT industry. Conducted health awareness and vocational training camps in a village adopted by CSC.
AUG ‘06 – JUN ‘07